Frequently Asked Questions on BeauteSkin Naturals
Q - How do I place an order through your website?
A - 1. Click on the item you want
2. Select the type of product you want
3. Select Add to Cart
4. Buy now on add to Cart
5. Fill-out the necessary details needed for the shipment
6. Choose a payment method (Cash on Delivery)
7. You will then receive a confirmation and just wait for the product to arrive.
Q - Are there other ways that we could pay for the item aside from COD and Credit Cards?
A - No, we encourage our customer to order via COD to avoid hassle.
Q - Do you accept Returns or Refunds?
A - Yes, we do accept returns and refunds as long as it is within 7 days. Starting from the time you received the package. Customer must pay for the return fee. However, we will not accept the product if it has been
- Item is not scratched or dropped
- We will refund or return if there is a factory defect
- Change of mind is not included
Q - How long does it take for my item to arrive?
A - It normally takes 4-5 days for within Metro manila and 5-7 days outside of metro manila but, in some instances it may take longer and in this case you will receive a text message or a phone call from on of our staff.
Q - Can I cancel my order?
A - Yes you can however cancellation should be made between 6 hrs.
If you exceed that time we can't cancel your order anymore and you have to pay your order.
Q - Will I get banned by the courier if I cancel my order?
A - Yes you will be subject for review and might get banned for lifetime by our partner courier if you cancel your order upon delivery.
Q - Does your product has warranty?
A - Yes we offer 7 days warranty for product that is not working.